Title of certification: Apple Certified Help Desk Specialist also known as ACHDS

When was ACHDS cert introduced : October 2001

When was ACHDS updated : July 2003

Level of ACHDS cert : Advanced

Description of ACHDS certification:

Implicit in the earning of the ACHDS (Apple Certified Help Desk Specialist) certification is that the candidates have apprentice knowledge of help desk or otherwise assists Mac OS X users with technical issues.

What are the compulsory exams to earn credit towards ACHDS certification?

Candidates who wish to become an ACHDS must pass the Mac OS X Support Essentials v10.4 9L0-401 exam. In preparation for this exam candidates are advised to also do the training courses Mac OS X Support Essentials v10.4 Course, Mac OS X Help Desk Essentials v10.3 to v10.4 Delta Course. (Please note that the training course is a recommendation.) This training course is available from Apple Bootcamp.

What can be done in terms of Recertification for ACHDS?

The certification validity period is indefinitely. Recertification will thus not be required.

Your ACHDS recertification can be effected through the successful completion of the ACHDS 9L0-401 exam.

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Who is eligible to take ACHDS certification?

The candidates must have passed entry level certification for this certification as this specific certification requires that candidates have 6 to 12 months experience configure key services, perform basic troubleshooting, and assist end users with essential Mac OS X capabilities to prepare for the ACHDS certification exam.

Tips and recommendations for the ACHDS (Apple Certified Help Desk Specialist) certification.

The Mac OS X Support Essentials v10.4 Course, Mac OS X Help Desk Essentials v10.3 to v10.4 Delta Course courses is available from 9L0-401 Testking. Testking offers a wide variety of products that will aid any candidate for his/her preparation for the ACHDS (Apple Certified Help Desk Specialist) certification. Study materials include study guides, exam questions and detailed answers for a wide range of products and various related articles. Alternatively you can also visit the Apple Braindumps site, 9L0-401 Free Brain Dumps, Apple Certification, and so forth.

Where can one sit for exams towards ACHDS certification?

The authorized, official vendors that offer the facilities to sit for examinations towards certification are Prometric and VUE worldwide.

How much will ACHDS certification cost?

Contact the Test center for information regarding course availability, registration information and cost. Remember that costs may vary from vendor to vendor and from examination to examination.

Capabilities of ACHDS certified professionals:

The help desk or otherwise assists Mac OS X users with technical issues and configure key services, perform basic troubleshooting, and assist end users with essential Mac OS X capabilities.

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