Title of Exam : 3M0-700 3Com IP Telephony Expert Final Exam v2.5

Who is the vendor for 3M0-700 exam?

3Com

When completing 3M0-700 exam you would have earned credit towards : 3Com Certified IP Telephony Expert v2.0.

3M0-700 Exam Description

The 3Com 3M0-700 (3Com IP Telephony Expert Final) exam v2.5 is required to achieve a 3Com Certified IP Telephony Expert v2.0 certification.

What are the fields covered by 3M0-700 examination?

The 3Com 3M0-700 (3Com IP Telephony Expert Final) exam v2.5 examination covers a number of broad areas which are discussed in detail below:

Exam area 1. NBX Introduction / Review

Understand the basic components of an NBX solution.

Articulate the NBX customer benefits.

Know the limits for each NBX system.

Understand the uses of the NBX NetSet Administration Utility.

List the office-to-office and office-to-remote user NBX capabilities.

Exam area 2. NBX System Basics

Understand what is required to prioritize voice traffic on a converged network.

List the benefits of using voice prioritization.

Know the customer benefits and how to enable NBX Silent Suppression.

Exam area 3. NBX Hardware Installation & Basic Configuration

Know the hardware features of the NBX 100 Communications System and the SuperStack 3 NBX Telephony System.

Understand the features and benefits of the NBX Attendant Console and the NBX Business Phones.

Understand the management functions and menu screens of the NBX NetSet Administration Utility.

Exam area 4. NBX ATA & ATC Configuration and NBX Analog Line Card & Key Mode

Know how to attach analog and digital devices to an NBX system.

Understand the uses of each interface card (or port) on an NBX system.

Know the features and benefits of the Analog Line Card, Analog Terminal Adapter and Analog Terminal Card.

List the Call Line Identification Display (CLID) features supported on the NBX system.

Explain how to connect an NBX system to the PSTN Central Office (CO).

Exam area 5. NBX User Configuration

Understand how to configure the NBX System Directory, Call Forwarding, and NBX Business Telephones features based on user requirements.

Know the features, benefits and configuration requirements of the NBX Class of Service.

List the functions of the NBX Phantom Mailbox, NBX Offsite Notification, and NBX security features.

Exam area 6. NBX Hunt Group & Calling Group Configuration

List the features of the NBX Hunt Group.

Understand how to create and/or modify Hunt Groups.

Know the difference between a Hunt Group and Calling Group.

Explain how users can login/logout of their Hunt Group.

Exam area 7. NBX Automated Attendant Configuration

List the user-definable options of an Auto Attendant.

Understand the AA configuration options available to the NBX administrator.

List the features on the NBX AA.

Explain how the NBX administrator sets up a new AA.

Exam area 8. NBX Digital Line Card Configuration

List the features of the second generation T1/E1 Digital Line Cards (DLC).

Know the services supported by each DLC, i.e., ISDN PRI, etc.

Know how the NBX administrator configures a new DLC.

Exam area 9. NBX Dial Plan Introduction

List the features and functions of the NBX Dial Plan.

Understand how to reconfigure a Dial Plan when adding remote locations or changing from a three (3) digit to four (4) digit Dial Plan.

Know how to define a range of extensions for a Dial Plan or a Hunt Group Dial Plan.

Know where to look to review user Dial Plans.

Explain how to load a local country Dial Plan.

Understand how the NBX determines the hierarchy of Dial Plan numbers.

Exam area 10. Dial Plan: Alternate Carrier & Phantom Extension Dialing.

Dial Plan & Time Routes.

Dial Plan Pretranslators

Explain how to test a new Dial Plan.

Understand what routing options are available for Dial Plans.

List the different Dial Plan timed route options for both internal and external calls.

Understand the features of the NBX Dial Plan Pretranslator.

Explain how to create inbound and outbound Dial Plan Pretranslators for the NBX ISDN PRI Digital Line Card.

Know how to activate/deactivate Caller Line ID Restriction (CLIR) for an NBX system.

List the options for Caller Line ID Restriction (CLIR).

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Exam area 11. NBX IP Telephony Configuration

Know how the NBX supports a multi-user, remote-site connection with a single NBX system.

Explain the design considerations for a solution with an NBX with NCP at headquarters and a SuperStack 3 NBX V5000 with no NCP at the remote site.

Understand Hop On concerning an NBX system.

List the enhancement of the second generation NBX T1/E1 Digital Line Card.

Know how to configure a second generation NBX T1/E1 Digital Line Card.

List the NBX devices that require an IP address.

Explain the considerations when configuring a remote NBX phone via a cable modem or DSL link.

Know the restrictions for using Network Address Translation (NAT) with an NBX WAN link.

List the NBX IP licensing requirements.

Understand how to configure NBX phone IP settings.

List the NBX standards-based compression support and how to configure these services.

Exam area 12. Virtual Tie Lines (VTL)

Know the requirement for using a Virtual Tie Line with the NBX.

List the VTL customer benefits.

Understand the re-route functions of the VTL.

Explain the VTL bandwidth considerations.

Exam area 13. Computer Telephony Integration (CTI)

List the component to an NBX CTI Telephone Application Program Interface (TAPI) solution.

Understand the TAPI Route Point.

Explain the requirements for using the NBX Desktop Call Assistant (DCA) application.

Know how a user makes/receives a call using the NBX Desktop Call Assistant (DCA) application.

Exam area 14. pcXset and Unified Messaging Configuration

Know the requirement for running the NBX pcXset software.

Understand how to install the pcXset application.

List the features/requirements for using Unified Messaging for an NBX system.

Exam area 15. Detail Reporting and Event Logs

List the functions of the Call Report (CDR) software.

Understand the CDR configuration options.

Know the third party CDR software support.

List the event log data available for the NBX Digital Line Cards.

Explain how to download the NBX Event Log for viewing.

Exam area 16. System Operation & Maintenance

List the NBX reboot options.

Know what NBX changes require a reboot.

Explain how to restore the default factory settings on an NBX system.

Understand the NBX configuration backup and restore options.

Exam area 17. NBX V3000 Overview

List the component of an NBX V3000 solution.

Explain the NBX V3000 status light indicators and their meaning.

Know the software version required for the NBX V3000.

Understand what devices connect to the NBX V3000 ports.

Explain the NBX V3000 system limits and the upgrade options.

Exam area 18. NBX V3000 Field Replaceable/Upgradeable Units

Know the NBX V3000 field upgradeable/replaceable components.

Explain how to upgrade the NBX V3000 memory module.

Explain how to replace the NBX V3000 internal disk drive.

Understand how to back up and restore the NBX V3000 database and system licenses.

Exam area 19. NBX V3000 Page Zones

List the NBX R4.3 and R.4.4 paging capabilities and their differences.

List the NBX V3000 paging restrictions.

Know which NBX devices can receive or initiate a page.

Understand how the NBX administrator sets up a new Page Zone as well as Page Zone options.

Explain how to add a new user to an existing Page Zone.

Exam area 20. NBX V3000 Configurable Operators

Explain the function of the NBX Configurable Operator.

How does the NBX administer configure the system to enable users to create their own personal Operator.

Understand how an NBX user creates his/her own personal Operator.

Know how to create a System/Personal Operator for a Hunt Group.

Difficulty rating : this examination rates 4 on a scale of 1 - 5 difficulty rating.

How long do I have to complete 3M0-700 examination?

105 minutes

How many questions will I be required to answer?

65 - 75 questions

How much will 3M0-700 exam cost?

Contact the Examination Test Centre directly for information regarding course availability, registration information and cost. Remember that costs may vary from location to location and from examination to examination.

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